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1. Payment is expected when services are rendered. In order to focus on our patients' needs, customer service and minimizing costs, we do not bill.

2. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express) checks and cash. All cards must be signed by the owner of the card.  We do not accept business checks or credit cards over the phone .

3. When unexpected illness strikes a pet, unexpected expense strikes as well.  The Emergency Animal Hosptital of NW Austin understands this and is able to make some special arrangements through the CareCredit program. This is not an in-house credit program and the card holder must be present to charge on the card.  It takes just 5 minutes to complete the application on line or on the phone.  You can either apply at our hospital, call in your application over the phone, or apply online for immediate approval at:  www.CareCredit.com or call 800-365-8295. As a provider we offer the 6 month deferred interest CareCredit plan, the 24, 36, and 48 month fixed interest and monthly payment plan for $1000 and up, and the 60 month fixed interest and monthly payment plan for $2500 and up.  For more information, visit CareCredit on line.

Insurance For Your Pets

Another popular option four your family and pet is insurance coverage. To learn more, please vist the following pet insurance website . . .